In The Press
Whether it’s Peter’s view on the Apple Watch or coverage of our events you’ll find the latest stories, comments and conversations here.
How new technology can win in retail
New technology can boost customer engagement and improve customer service, but understanding what will work for shoppers is a challenge according to BIO CEO Peter Veash.
Innovation hits its stride in financial services
Financial services was slow to innovate, but now it’s taken a major leap forward finds Melanie Pittham, Creative Innovation Director at BIO in this article for Finance Digest.
BIO's Melanie Pittham reports on Prime Day's boost for Amazon
Our Creative Innovation Director outlines the figures from 2016 in the run-up to this year’s summer Amazon extravaganza in an article by John McCarthy for The Drum commenting on the retailer’s marketing strategy for this year.
Why traditional banks must innovate and transform to survive
A banking revolution is at hand and the sector needs to adapt to a new landscape of constant change. Peter Veash discusses the challenges legacy brands face from digital disruptors in an article for Finance Monthly.
On the right track: using technology to transform the passenger experience
Improving the passenger experience is pivotal in creating loyal, valuable relationships with travellers, but how can train operating companies use technology to further this aim? The BIO Agency’s Rebecca Crook discusses
Got reservations? Pushing the boundaries of technology in the hotel industry
The hospitality industry is increasingly embracing digital technology to create innovative customer experiences. But, asks BIO Agency founder Peter Veash, what’s the right mix for customers, and can there ever be too much?
Don’t get derailed: how railways can take advantage of the digital revolution
Operational improvements are just half the digital transformation story for the UK’s trains. Railways have a huge opportunity to improve the customer experience at a fraction of the cost, as Rebecca Crook at The BIO Agency explains.