In The Press
Whether it’s Peter’s view on the Apple Watch or coverage of our events you’ll find the latest stories, comments and conversations here.
New BIO research: Call centres still favourite for broadband issues
Vanilla+, the global site for telecoms IT, have been reporting on BIO’s new research into customer service in the telecoms industry.
Three essentials for smarter cities
UK cities need better connectivity, investment in interoperability and increased focus on mass transport if they are to become smarter, healthier and less chaotic, says BIO’s Creative Innovation Director a recent article for PublicTechnology.net
How new technology can win in retail
New technology can boost customer engagement and improve customer service, but understanding what will work for shoppers is a challenge according to BIO CEO Peter Veash.
Innovation hits its stride in financial services
Financial services was slow to innovate, but now it’s taken a major leap forward finds Melanie Pittham, Creative Innovation Director at BIO in this article for Finance Digest.
BIO's Melanie Pittham reports on Prime Day's boost for Amazon
Our Creative Innovation Director outlines the figures from 2016 in the run-up to this year’s summer Amazon extravaganza in an article by John McCarthy for The Drum commenting on the retailer’s marketing strategy for this year.
Why traditional banks must innovate and transform to survive
A banking revolution is at hand and the sector needs to adapt to a new landscape of constant change. Peter Veash discusses the challenges legacy brands face from digital disruptors in an article for Finance Monthly.