In The Press
Whether it’s Peter’s view on the Apple Watch or coverage of our events you’ll find the latest stories, comments and conversations here.
Connected cars accelerate the need for OEMs to go omnichannel
Our CEO Peter Veash discusses why traditional showrooms are no longer fit for purpose, the value of personalisation and smart manufacturing, and why the post-purchase relationship matters.
Customer experience makes the difference – whether B2C or B2B
Stu Whyte – our Head of Strategy – explores the story behind Amazon's success across the B2C and B2B sectors.
Why it's time for telcos to differentiate
In a recent article for Telecoms Tech News, our CSO discussed the need for telcos to focus on customer experience and adapt their services to survive and meet growing customer demands.
Awareness doesn’t equal behaviour change
In this newest article for PharmaTimes, our CX Consultant Max Crichton explores how patient-led digital solutions can solve some of the major pharma industry problems.
Integrated places of the future
With digitisation continuing to transform our world, online-only or physical-only improvements are no longer enough. Justin Small discusses how to create successful integrated places of the future.
Travel Tech investment may be wasted without getting the basics right
Our CEO, Peter Veash, recently shared his view with Travolution on why (and when) introducing flashy tech in the hospitality market could be a colossal waste of money. Read on to learn why mastering the basics is the foundation of any innovation programme.