News & Views
BIO is often in the news for our work as Digital Change Agents®. From the broadsheets to Bloomberg and from our whitepapers to special events, you’ll find all the latest stories, comments and conversations here.
How behavioural science can help us make environmentally responsible choices
We can no longer avoid the fact that if we don’t start being radically more responsible and make more sustainable choices, environmental disaster lies ahead. What can we learn from behavioural science to ‘nudge’ people into change?
How big food and drink brands are joining the fight against plastic
In the last couple of years awareness of just how bad our planet’s plastic problem is has gone mainstream. Now the major players in the food and drinks industry are responding to public concern with ambitious new drives to cut their use of plastic.
Five ways energy companies can power up customer engagement
As switching becomes easier customer engagement and churn has become a huge challenge for energy suppliers. Here are five strategies to hold on to customers in a market that’s been seriously disrupted by smaller new players who are successfully wooing customers from the Big Six.
The pharmacy of the future
Future UK healthcare faces enormous challenges, but if local pharmacies can change with the times and empower themselves and their customers through digital innovation they can play a much bigger role in patient pathways. What new technologies are we likely to see and experience? We take a look.
AI and machine learning: what’s the difference?
Artificial Intelligence (AI) and machine learning are terms that are often used interchangeably, but they aren’t the same thing, and it can cause a certain amount of confusion, especially if you work with agencies who create tech products and services. Read on for an outline of the differences, and to see what machine learning brings to AI.
Should 5G come with a health warning?
Studies assessing the impact of mobile phones and infrastructure on human health have been around for as long as the technology has existed. Though occasionally questions are raised, the general consensus is there’s nothing to worry about. Now with the imminent roll-out of 5G, 244 doctors and scientists have urged the EU to re-look at its possible effects on health. Should all of us– not to mention the telecoms industry – be concerned?
10 future smartphone technologies
Wireless charging, screens that fix themselves and holographic screens may not be too many years away for mobile devices. But one day we may do away with our phones entirely, transforming them into a better kind of Google Glass, or implanting them into our bodies and brains. Here’s 10 exciting technologies the future might bring to mobiles – or whatever devices they become.
Bank branches are closing fast – but could a new era of digitally-enabled physical branches be about to begin?
Thousands of bank branches have closed in the last three years, leading to customers excluded from financial services and contributing to the ‘death of the high street’. But with government pressure and digital banks creeping into physical spaces, might traditional banks rethink their strategies, and better serve their customers with a new era of digitally-empowered branches?