News & Views
BIO is often in the news in our role as Digital Change Agents®. From the broadsheets to Bloomberg and from our White Papers to special events you’ll find all the latest stories, comments and conversations here.
New BIO research: Call centres still favourite for broadband issues
Vanilla+, the global site for telecoms IT, have been reporting on BIO’s new research into customer service in the telecoms industry.
Three essentials for smarter cities
UK cities need better connectivity, investment in interoperability and increased focus on mass transport if they are to become smarter, healthier and less chaotic, says BIO’s Creative Innovation Director a recent article for PublicTechnology.net
Technology can be the insurer’s best friend
We all know that car insurance premiums are mainly based on risk factors. Young drivers often face crippling costs, and premiums are subject to massive hikes in the event of claims being made, whatever the circumstances.
How new technology can win in retail
New technology can boost customer engagement and improve customer service, but understanding what will work for shoppers is a challenge according to BIO CEO Peter Veash.
Innovation hits its stride in financial services
Financial services was slow to innovate, but now it’s taken a major leap forward finds Melanie Pittham, Creative Innovation Director at BIO in this article for Finance Digest.
BIO's Melanie Pittham reports on Prime Day's boost for Amazon
Our Creative Innovation Director outlines the figures from 2016 in the run-up to this year’s summer Amazon extravaganza in an article by John McCarthy for The Drum commenting on the retailer’s marketing strategy for this year.
Passport to the future: the return of Tomorrow's World
Technological innovation is now transforming all walks of life, changing how we think and behave. With the BBC announcing the return of hit science show Tomorrow's World, Rebecca Crook is looking forward to the debate on what the future might hold…