News & Views
BIO is often in the news for our work as Digital Change Agents®. From the broadsheets to Bloomberg and from our whitepapers to special events, you’ll find all the latest stories, comments and conversations here.
Why chatbots are good news for copywriters – and designers
Why the new chatbot era is all about creative collaboration between copywriters and designers.
BIO: The Insider Stories - Marcus Dunford
Get to know our team, and what makes us tick, with The Insider Stories.
B2B: A ‘hands-free’ future
Voice is shaping a ‘hands-free’ future in the home and B2C market, it’s time for B2Bs to catch up.
Service Diversification Fails: How Far Is Too Far?
Read our favourite examples of service diversification fails and learn how to balance diversity and profitability.
Why it's time for telcos to differentiate
In a recent article for Telecoms Tech News, our CSO discussed the need for telcos to focus on customer experience and adapt their services to survive and meet growing customer demands.